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If you do decide to book with us, We will Guarantee that our team will be there to pick you up, we just are not able to guarantee a specific pick up time. We will target to get you as close to your requested time as is possible. Under current circumstances DELAYS are inevitable!.
For out of town calls, your credit card information is required to guarantee/hold your reservation. However you can use what ever Method of Payment you wish to pay the driver when they get you to your Destination. We accept Credit Cards, Cash, and Debit. Ask the Driver what they specifically accept when the driver calls you to confirm the ride.
On the night of your reservation, Please keep an eye on your phone, Our Driver will be calling and/or texting you prior to your requested pick up time to confirm your ride and to give you an ETA. They must make direct contact with you to confirm your order. Please do not let it go to Voice Mail. Our standard wait time is 10 minutes so we ask that you be ready when they arrive. If we are not able to confirm your ride directly with you or if A wait time exceeds 10 minutes your order will be placed on HOLD and they will leave to move onto their next client. You will be notified by text if this should occur. You can call us (705-794-1133) to reactivate our order when you are ready. Please never call our driver direct as they will be driving and you may put them and others at risk!”
A last minute Cancellation fee in the amount quoted for your ride, will be charged on either of the circumstances outlined below:
- Once you have confirmed with our team and then cancel that scheduled pickup
- If you leave WITHOUT NOTIFYING Canadian DD YOU WILL BE CHARGED AS A NO-SHOW.
We are Asking all our clients to be prepared to wear a face mask.